1. Where is Onlinemarkat located?
We are an online store officially registered with the Ministry of Trade and Industry in USA. We operate exclusively online without physical branches.
2. From where are the orders shipped?
As an official retailer of all the brands featured on our website, your order is shipped directly from the brand’s own inventory in its country of origin (USA, Turkey, and Vietnam) —ensuring authenticity, quality, and a premium shopping experience.
3. Which countries do you ship to?
We ship to all countries worldwide except Palestine, Syria, Yemen, Iraq and Lebanon. Occasionally, shipping to these countries may be available; please
contact us to confirm.
4. Is shipping free?
Yes, shipping is free to all countries we deliver to.
5. How long does delivery take?
Order preparation typically takes 3 to 5 business days, followed by shipping which takes 3 business days, totaling approximately 9 business days.
6. How can I place an order with Onlinemarkat?
You can easily place an order by following these steps:
A. Browse our website and select the product you wish to purchase at www.onlinemarkat.com
B. Choose the desired size and color.
C. Click on “Add to Cart”.
D. Go to your shopping cart to review your order.
E. Click on “Proceed to Checkout” and enter your shipping and payment information.
7. How can I track my order?
You can track your order easily through the following link:
Track Order
8. What payment methods are available?
We offer several payment options to suit all customers:
• All countries: Visa, MasterCard, Apple Pay, Google Pay
• Saudi Arabia and UAE: Tabby, Visa, MasterCard, Apple Pay, Google Pay
• Jordan: CliQ, Visa, MasterCard, Apple Pay, Google Pay
9. How can I contact customer service?
You can contact us via WhatsApp through the following link:
Contact Us Now
10. Which shipping companies do you use?
We ship through DHL EXPRESS, SMSA, and other shipping companies to ensure fast delivery.
11. How can I choose a correct size?
We know that online shopping is something scaring you, especially when it comes to choosing the size that fits you; we have a detailed size chart for each product we sell under each product description section. An excellent guide of how to take your measurements is also listed here
12. Why shall I buy from onlinemarkat.com?
Well, that’s a good question! We offer some added advantages that will make you always happy to shop with us:
-We guarantee 100% original brands
-FREE Shipping worldwide
-Fast delivery
-Secure and easy shopping
-Easy Returns
13. The item I received is not as expected — there seems to be a problem with it. What is your return or exchange policy in such cases?
If you are not 100% satisfied with your purchase, you can return it, read our return policy here
14. Can I cancel my order?
Our order processing system is automated and cannot be cancelled upon ordering.
If you have any additional questions, please feel free to
contact us. We wish you a pleasant shopping experience with Onlinemarkat!