Pretty Embroidered 3D Dress

We offer Free worldwide shipping on all orders over $499. Shipping costs $55 for all orders below that value. 

• Total estimated delivery time: 8-12 business days. 

We want you to shop with confidence 🤍
Returns are accepted within 7 days of delivery for unworn, unaltered items with original tags.

We accept returns within 7 days of delivery for unworn, unaltered items with original tags, shipped via DHL only.

All approved returns are issued as store credit after inspection.

Custom, altered, sale items, or returns shipped outside our guidelines are not eligible for return or exchange.

How can I request a return?

A. Submit a return request using the link 

B. You will be redirected to the orders list that you have created on our website

C. Click "Request Return" under the order you want to return.

D. Submit your return request after choosing the reason for the return.

 If your order is eligible for a return, we will send you an approval email within 48 hours.

We offer two easy return options, both using DHL only to ensure fast and secure delivery:

Option 1: Ship It Yourself

• Send your return using DHL
• We’ll provide the correct return address (USA or Vietnam)
• Share your DHL tracking number with us within 48 hours of approval
• Return shipping and any customs fees are covered by the customer

Option 2: Let Us Handle It
• Request a prepaid DHL return label through our return portal
• The return cost will be shown clearly and deducted from your store credit